Can I reschedule my flights?
Yes, up to 48 hours before your departure time and on up to 3 occasions. Within 48 hours of your flight we make binding commitments to ensure your Pilot and Helicopter are reserved for you on the day.
What happens if I cannot fly to due COVID-19?
If you're unable to fly with us due to a Covid lockdown or restriction, you can choose to reschedule your flight or receive a full refund.
What happens if the helicopter cannot fly due to bad weather?
Our team will call you up to 2 hours before your departure to reschedule your flight or provide a full refund.
Can I get a refund on my Gift Voucher?
Yes, within one month of purchase and as long as the Gift Voucher hasn't been used.