Can I reschedule my flight?
Yes, up to 48 hours before your departure time and on one occasion. We unfortunately cannot accomodate any reschedule requests with less than 48 hours notice as we make commitments to ensure your Pilot and Helicopter are reserved exclusively for you on the day.
Can I get a refund on my flight if my plans change?
Yes, up to 48 hours before your departure time. Please note there is a 10% cancellation fee for any bookings cancelled at your request.
What happens if the helicopter cannot fly due to bad weather?
Our team will call you up to 2 hours before your departure to reschedule your flight or provide a full refund.
Can I get a refund on a Gift Voucher I bought for someone?
Yes, within one month of purchase and as long as the Gift Voucher hasn't been used. Please note there is a 10% cancellation fee for any Gift Vouchers refunded within this period.