🌩️ Bad Weather & Cancellation Policy

What happens if there's bad weather on the day of my flight?

• We really want you to enjoy your experience, so we only fly when the weather allows a safe and comfortable flight. If there's bad weather (low cloud, heavy rain, high winds) on the day, we may need to delay or reschedule your flight. We’ll work with you to choose a new date, or allow you to reschedule at your convenience.
• If your flight cannot go ahead due to bad weather or an operational issue and you wish to cancel, we'll provide a full refund minus any credit card processing fees we've paid on your behalf..

Can I reschedule or cancel my booking if my plans change?

• You can reschedule or cancel up to 72 hours before departure. If you choose to cancel, we'll provide you with a full refund minus a 10% cancellation fee.

Are Buy Now, Book Later and Gift Vouchers refundable?

• Buy Now, Book Later and Gift voucher purchases are non-refundable, valid for 3 years, and can be used towards any flight across all our locations.