Rescheduling, Cancellation & Bad Weather
- You can reschedule or cancel your flight up to 72 hours before departure.
- If you choose to cancel, we'll give you a full refund minus a 10% cancellation fee.
- In the event of bad weather (low cloud, heavy rain or high winds) we'll contact you on the day to reschedule your flight.
Age & Weight Limitations
- If any guests are over 130kg or your group of 3 weighs more than 240kg combined, we'll need to approve your flight. Please call or email us after you book.
- All children must be 3 years or older to fly (we cannot carry infants for safety reasons)
- Flight and departure times are approximate and may be affected by weather, aircraft or air traffic control.
For more information, please see our
detailed terms of service.
