Booking Policy
Our Booking Guarantee
- If there's bad weather on the day (low cloud, heavy rain or high winds) we'll reschedule your flight or provide a full refund - no questions asked.
Rescheduling or Cancelling Flights
- You can reschedule or cancel up to 72 hours before departure.
- If you choose to cancel, we'll give you a full refund minus a 10% cancellation fee.
Passenger Weights & Ages
- If any guests are over 130kg or a group of 2 or 3 weighs more than 240kg, we'll need to approve your flight. Please call or email us after you book.
- All children must be 2 years or older to fly and will occupy their own seat (we cannot carry infants for safety reasons)
Gift Vouchers
- Gift voucher purchases are non-refundable, valid for 3 years, and can be used towards any flight with us.
We can't wait to take you flying! 🚁