Booking Policy

Our Booking Guarantee

  • If there's bad weather on the day (low cloud, heavy rain or high winds) we'll reschedule your flight or provide a full refund - no questions asked.

Rescheduling or Cancelling Flights

  • You can reschedule or cancel up to 72 hours before departure.
  • If you choose to cancel, we'll give you a full refund minus a 10% cancellation fee.

Passenger Weights & Ages

  • If any guests are over 130kg or a group of 2 or 3 weighs more than 240kg, we'll need to approve your flight. Please call or email us after you book.
  • All children must be 2 years or older to fly and will occupy their own seat (we cannot carry infants for safety reasons)

Gift Vouchers

  • Gift voucher purchases are non-refundable, valid for 3 years, and can be used towards any flight with us.

We can't wait to take you flying! 🚁